Shipping Policy

Free Freight on Orders Over $500!

Only orders that can be shipped UPS Ground (or standard Best Way, as determined by GranQuartz) qualify for free shipment. Free Ground Freight to all states except Alaska, Hawaii and Puerto Rico. Dealers not included.

  • Expedited and truck orders do not qualify for free freight. Hazmat and COD fees will be charged regardless of free freight status.
  • All orders under $500 will be charged freight.
  • All monument division orders will be charged freight, regardless of order size.

 

Unless otherwise stipulated, goods covered within an order shall be shipped "FOB origin". Title to said goods pass to Buyer upon departure from the shipping point, regardless of risk of loss. Buyer must inspect packages prior to signing for shipment. Any claims for damage need to be made with the shipping company at the time of receipt. Transportation charges on goods delivered FOB origin must be paid in accordance to customer terms noted on the invoice.

 

 

Credit Card Policy

 

A 2% credit card payment processing fee will be applied to all customer payments on account.  Point of purchase credit card payments will not be charged a processing fee.  To avoid credit card processing fee on account payments, please contact our accounts receivable department at 770-621-5211 for payment by check information.